Hospitality

  • brown pastry on white ceramic plate
    Hospitality

    Serving Culture For Breakfast

    Crafting A Hospitality-Centric Culture The business guru Peter Drucker once famously quipped that “culture eats strategy for breakfast.” If you have a culture of pursuing excellence and providing unparalleled service, you will always prevail over the most elaborate and heralded business strategy. Culture is an integral part of who you are, whereas strategy, more often than not, is an overlay or an afterthought. You can claim anything you like, but you are who you are unless you work to become something else. Every company has a culture, just as every company has a brand. Unfortunately, in most cases, there is no intentionality to what develops, and if you are not…